FAQs

1. What types of products do you sell?
At AK Sardar, we specialize in high-quality kitchen supplies, including cooking utensils, bakeware, gadgets, storage solutions, and more. Our goal is to provide products that make your cooking experience easier and more enjoyable.

2. How do I place an order?
To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. You can pay securely using various payment options, and your order will be processed within 1-2 business days.

3. Do you offer free shipping?
We periodically offer free shipping promotions. Please check our website or sign up for our newsletter to stay informed about current offers. Otherwise, shipping fees are calculated based on the size and weight of your order.

4. How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method chosen at checkout. Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and overnight shipping delivers the next business day.

5. Can I change or cancel my order after it’s placed?
Once an order is placed, it is processed quickly. If you need to make changes or cancel your order, please contact us immediately at sardarwajid0203@gmail.com. We will do our best to accommodate your request before the order ships.

6. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status and estimated delivery date.

7. Do you ship internationally?
Currently, we only offer shipping within [insert countries or regions you ship to, e.g., the United States]. For international orders, please reach out to us to inquire about shipping options.

8. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at sardarwajid0203@gmail.com with photos of the item. We will resolve the issue by offering a replacement or processing a refund.

9. What is your return and refund policy?
We accept returns within 30 days of receiving your order for most items. To be eligible for a return, the item must be unused and in its original packaging. For full details, please refer to our Return and Refund Policy on our website.

10. How can I contact customer support?
If you have any questions or need assistance, you can contact us via email at sardarwajid0203@gmail.com. Our customer support team is here to help!